Privacy notice
Plain version: we use your details to answer your enquiry, and a cookie to count visits if you accept one. We don't sell your data to anyone.
Who we are
This site belongs to JM Tree Surgery & Fencing Services, run by Josh Mullett from Heathfield, East Sussex. We are the people responsible for your information. You can reach us on 07912 060674 or through the quote form.
What we collect, and why
When you fill in the quote form or call us, we keep what you send (your name, how to contact you, and the details of the job) so we can reply, quote and do the work. That is all we need it for.
If you accept cookies, we also collect anonymous figures on how the site is used, through Google Analytics. That tells us which pages help and which don't. It does not identify you.
Cookies
We set one kind of cookie: Google Analytics, for the visit figures above. Nothing is set until you choose Accept on the banner. Choose Decline and no analytics cookies are stored. You can change your mind any time by clearing this site's data in your browser, which brings the banner back.
Our lawful basis
For answering your enquiry, the basis is taking steps to enter into a contract with you. For the analytics cookie, the basis is your consent, which you give or withhold on the banner.
Who else sees it
We don't sell or share your details for marketing. The analytics figures are processed by Google on our behalf. We only pass information to anyone else if the law requires it.
How long we keep it
We keep enquiry and job details for as long as we need them for the work and our records, then remove them. Analytics figures are anonymous and held by Google to their standard retention.
Your rights
You can ask to see what we hold about you, to correct it, or to have it deleted. Just call or use the quote form and we'll sort it. If you're ever unhappy with how we've handled your data, you can contact the Information Commissioner's Office at ico.org.uk.
Last updated: June 2026.